Privacy policy

1. Introduction

Welcome to BENNIMARCEAU.

BENNIMARCEAU LIMITED (“us”, “we”, or “our”) operates bennimarceau.com (the “Service”). Our Privacy Policy governs your visit to bennimarceau.com and explains how we collect, safeguard, and disclose information resulting from your use of our Service. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used here have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and, together with the Privacy Policy, constitute your agreement with us (“Agreement”).

We collect data that identifies you. This does not include anonymous data. Depending on how you use our shop, we may collect:

Contact details: Your name, home address, billing address, shipping address, phone number, and email.
Payment info: Your credit card number, debit card number, and banking details.
Account details: Your username, password, security questions, and saved preferences.
Shopping history: Items you view, put in your cart, add to a wishlist, buy, or return.
Communications: Any information you share when you message customer service.
Device details: Your IP address, browser type, internet network, and device type.
Usage data: Information on how and when you navigate our website.

How We Use Your Information

We use your data to run our business and serve you better. Here is how:

Fulfilling orders: We use your data to ship packages, process returns, and manage your account.
Marketing: We send promo emails or texts and show you online ads based on what you like.
Security: We check data to stop fraud, protect your account, and keep our site safe.
Customer support: We use your details to answer your questions and help you.
Legal reasons: We share data if required by law, courts, or police.

How We Share Your Information

We do not sell your data, but we do share it with trusted partners to run our shop:

Shopify and vendors: Companies that handle our shipping, payments, and website tech.
Marketing partners: Businesses that help us show you relevant ads online.
With your consent: When you ask us to send data to a third party, like a social media app.
Company changes: If we merge with another business, sell the company, or file for bankruptcy.

Our Relationship with Shopify

Our store is hosted by Shopify. Shopify stores and processes your information to make our shop work. Because Shopify is a global company, your data may be sent to and stored in other countries.

We also use Shopify’s advanced business tools. These tools look at how you shop across our store and other Shopify stores. This helps us improve our customer experience. In these cases, Shopify acts as a data processor to protect and manage your information securely.

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Head Office Address: BENNIMARCEAU LIMITED Flat 23, Grove House, Waverley Grove London, N3 3PU United Kingdom, England. Customer Support Hours: Monday to Saturday: 9:00 am – 6:00 pm Sunday: 10:00 am – 4:00 pm Phone: 0330 043 4988 WhatsApp: 07391879484 Email: customerservice@bennimarceau.com

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