Shipping policy

BENNIMARCEAU (“Company”, “we”, “our”, “us”) BENNIMARCEAU LIMITED operates bennimarceau.com (“Service”). Our Shipping Policy governs your visit to bennimarceau.com and explains our delivery practices, timelines, and procedures to ensure a smooth shopping experience.

1. Shipping Zones & Delivery Times

Delivery Zones

We ship exclusively to locations within the United Kingdom Only.

Timelines

Handling Time: Maximum 3 day for order processing and dispatch (Monday to Sunday).
Standard Shipping: 12 to 15 days total timeline (Monday to Sunday).
- Transit window: 10 to 11 days, Monday to Sunday.

Standard Shipping Rate £5
Free Shipping on orders over £250

Our Couriers

Royal Mail, Evri, DPD

Note: We do not deliver on UK Bank Holidays. Parcels scheduled for a holiday delivery will arrive on the next working day.

2. Tracking Your Order

Once your order ships, we will send an email with your tracking number and a link to the courier's website. You can also track your parcel directly on our website.

If you do not receive your tracking details reach out here Contact Us

3. Managing Your Delivery

Changing a Delivery Address

We cannot change the delivery destination once a package is in transit. If you need to modify your shipping address. You must reach out here Contact Us within 24 hours of placing your order.

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